When I am out of town on business, because I haven't been on a vacation since my I got married, I have four different trusted agents who can be my hands, feet, eyes, and ears in my brief absence. If I have a vacant house listed and a neighbor calls my cell phone to tell me a light has been on all night and I am on overnight business, I can call Ann and she'll pop over and turn the light off. If I receive a call from someone who would like to view my listing and I am not available, I can call Mike and she will show you my listing. If you would like information on a particular city such as Roswell or Alpharetta for example, I can call Cathy and have her call you because these agents are experts with at least 15-20 years experience. If you are one of my owners and you've lost your key and your garage door won't open and you need me to come over and let you in and I'm four counties away, Harry will come over and assist you. Do you see where this is going?
I don't understand the call I just got from a buyer. This person told me she is represented by an agent. However, her agent is at her full time job in Buckhead and can't take her to the property she wants to see right away. If I can't take her to see it right away, she'll understand, but can I take her on Saturday morning at 9:30 because her agent has to work on Saturday also this week. Let me get this straight, you are the supposed client of an "agent" but she can't take you now and you already know she can't take you this Saturday, so when can she fit you into her busy schedule? Another person called yesterday and told me her agent worked for the same company as mine, so I 'HAD' to help her. Excuse me? I think you are mixing up the duties of a broker and brokerage house to a client and an unrelated agent like myself doing someone else's job for free. If I show my listing, did you know your agent may be entitled to a reduced commission or no commission?
If your agent is so busy they cannot accommodate you, you are not a respected client. They are wiping thier shoes off on your back and expect to get paid for it! A professional agent is always prepared for contingencies and they should have fellow agents they trust or even their broker show you homes or answer questions if they are legitimately unable to get to you in a short time. My broker has always been accomodating and assisted me even on Super Bowl Sunday and agents, if your broker can't be found, find another broker. It's called' "Taking care of business!"
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